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Patient Resources

Appointment

When you are ready to make an appointment, please feel free to contact our office directly by phone or through email. Our office can handle emergency calls and appointments and we are always available, in particular for new patients seeking help.

Cancellation

In the event that you are not able to keep an appointment, the only thing we ask is that you inform us at least 24 hours in advance. The reason that we make this request is so that we can make this time slot available for other patients. In the event that a patient does not arrive as scheduled for an appointment, and has not informed us of a cancellation, a fee may be charged.

We would like to thank you for selecting our practice for all of your dental needs.

We take great care to thoroughly explain all of the post-treatment protocol to our patients:

Dr. Fong does the utmost to ensure the comfort levels of all of his patients. He fully understands that there are many people who arrive at the dentist with a great deal of anxiety and uncertainty concerning what their experience will entail. He takes all of the time necessary to put them at ease by explaining what is going to take place and by his gentle and friendly manner.

Our whole office staff is indeed very concerned with the well-being of all patients and is very caring. The staff works alongside the dentist to maintain the highest possible comfort levels of all patients who arrive for treatment, including the period before the treatment begins, throughout the entire treatment, and through any post-treatment and follow-up attention that may be required.

Payment Options

For those of you that may be in need of assistance in submitting insurance forms, we would be more than happy to help you to be able to obtain the maximum from your benefits. We will do our utmost in order to help you get all of the treatment that you need. For those patients that are in need of major dental work we can establish a complete payment plan with a payment schedule that meets your needs. In our office we accept cash, checks or any major credit cards.
    
Dental Insurance

We accept most traditional insurance plans. Please contact our office to verify acceptance of your plan. We do not participate in Health Management Organizations(HMO); however, we will be happy to file your insurance claims for you. We also offer flexible payment plans. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.  We look forward to hearing from you.

Communication 

We are very thorough in explaining all post-treatment protocol to our patients.

Dr. Fong is greatly concerned with the comfort level of all of his patients. He realizes that many people come to the dentist with anxiety and uncertainty about what they will experience, and he takes the time to ease their comfort through education and his gentle manner.

Our entire office staff is very caring and very concerned with all patients and they work alongside the dentist to maximize the comfort levels of all patients who come in for treatment, from the period before their treatment begins, through their actual treatment  and their post treatment and any follow-up attention that is needed.

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information.  Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our links page.

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.
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